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Official Publication of the Indian Association for the Study of Sexually Transmitted Disesses
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ORIGINAL ARTICLE
Year : 2011  |  Volume : 32  |  Issue : 1  |  Page : 19-22

Scoring the medical outcomes among HIV / AIDS patients attending antiretroviral therapy center at Zonal Hospital, Hamirpur, using patient satisfaction questionnaire (PSQ-18)


1 Department of Community Medicine, Dr. R. P. Government Medical College, Tanda, Himachal Pradesh, India
2 District AIDS Programme Officer Zonal Hospital, Hamirpur, Himachal Pradesh, India

Correspondence Address:
S K Raina
Department of Community Medicine, Dr. R. P. Government Medical College, Tanda, Himachal Pradesh
India
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DOI: 10.4103/0253-7184.81249

PMID: 21799571

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Aim: To study level of satisfaction among patients attending ART centre using Patient Satisfaction Questionnaire (PSQ - 18). Materials and Methods: A cross-sectional interview based technique was used to study the level of satisfaction. Results: A total of 59 patients attending ART centre were included in the study. The mean score for general satisfaction was 3.22 (SD 0.86), for technical quality 3.03 (SD 0.92), for the interpersonal manner 3.25 (SD 0.93), for communication (SD 0.90), for financial aspects was 2.38 (SD 1.00) and for time spent during the visit, the mean score was 2.97 (SD 0.98) Interpretation: Patient satisfaction is the key in planning and formulating guidelines for treatment and care.


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